Returns & Refund Policy

Last updated: October 15, 2026

For health and safety reasons, we cannot accept returns of opened or used herbal products.

Damaged or incorrect orders

If the wrong item was sent or your product arrived damaged, email management@immuneplusbb.com within 48 hours of delivery. Include your order number and clear photos of the product, packaging and issue so we can assist.

Non-returnable items

Opened or used products
Gift cards or digital downloads
Sale or promotional items

Approved refunds

If your refund is approved, it will be processed to your original payment method within 5–10 business days.